Getting Started

Who can open a Terrace account?

Terrace is available to investors of all types, with features designed to meet the needs of experienced traders and institutions. Some geographic restrictions may apply.

Do I need to be a high‑net‑worth individual or institution to use Terrace?

No. Terrace is open to investors of all levels. There are no capital requirements to use the platform.

Do I need to complete KYC verification in order to use Terrace?

Individual traders may use the platform without KYC, but it is strongly recommended for a better experience. Identity verification is required to access some platform functionality, including liquidity from centralized exchanges, market makers, and OTC desks.

What documents are required for identity verification (KYC/AML)?

As part of Terrace's identity verification (KYC) process, you will be asked to provide your full name, date of birth, and address. You will also be required to take a photo of a goverment-issued ID (such as a passport or driver’s licence)

Why do you require KYC?

Terrace requires customers verify their identity (KYC - Know Your Customer) to protect both our customers and our platform. It helps us prevent fraud, money laundering, and other illegal activities—ensuring a safer and more compliant trading environment. KYC is also required by both our regulators and centralized counterparties.

Is KYC mandatory to trade or deposit?

Identity verification (KYC) is not required for individuals to deposit or trade on Terrace. However, identity verification is required to access to centralized exchanges, market makers, and OTC desks as well as some features. We recommend completing identity verification to access the best prices, deepest liquidity, and widest selection of tokens available on Terrace. For institutions, KYC is required as part of the onboarding process.

How long does the onboarding process take?

For individuals, onboarding is as simple as completing the sign-up form, and depositing funds to place your first trade. We also offer individuals the option to sign-up with a wallet. For institutions, once all required KYC information is provided, approval typically takes a few business days for institutional entities.

Can I open a Terrace account as an individual?

Of course! Just head to our sign-up page (app.terrace.fi/signup) and complete the short process. You can also sign-up with a wallet.

Does Terrace support joint accounts?

Institutional or organization-based accounts can invite multiple users to access the platform. Unfortunately, individual accounts do not support multiple users at this time.

Is there a minimum deposit amount required to open a Terrace account?

Anyone can open a Terrace account without any deposit. There is no set minimum deposit amount required to trade, however your trade size must cover the cost to execute (gas, venue fees).

Is Terrace available in my country?

Terrace is available globally with the exceptions of: Russia, Cuba, Iran, North Korea, Syria, sanctioned nations, and the following regions of Ukraine: Crimea, Donetsk and Luhansk.

How do I open a Terrace account?

Go to app.terrace.fi/signuparrow-up-right and follow the simple steps to create your Terrace account.

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