# About Terrace

Terrace is the first-ever trading platform that gives you access to the entire global crypto market from a single account.

Terrace aggregates liquidity from 60+ venues—centralized exchanges (Binance, Bybit, OKX), Market Makers, and DEXs—into one pool.

Terrace gets you the best price across any of these individual venues. Plus, by combining order books and splitting your trade across venues, Terrace gets you a better aggregated price than exists on any venue alone.

Our unique system also allows you to trade any token for any other token, by creating synthetic pairs that wouldn’t otherwise exist and be tradeable.

### Key Benefits

**Better Prices, Save Money**\
With our proprietary execution engine and institutional tooling, Terrace gets users the best price and reduces slippage. This saves you money and time.

**Every Token, Immediately**\
Users can trade any EVM, SPL, or CEX-listed token from a single account. No more waiting for your preferred exchange to list.

**Global Liquidity, Instantly**\
Every user can now access global liquidity (incl. Binance, Bybit, OKX, Uniswap, etc.) with one account and a single identity verification.

**Zero Friction, Total Control**\
No more bridging funds, switching apps, or managing multiple tabs. Trade any token with full control from one account.

### Terrace is Backed By

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FD45WkOQJOtA0lQrH5yKH%2FScreenshot%202026-02-14%20180815.png?alt=media&amp;token=505f54a9-c6aa-4a9f-ab7e-bb85e9b17279" alt=""><figcaption></figcaption></figure>

### Who is Terrace For?

**Foundations & Foundation Employees**\
Foundations make and save more, and employees - including in the United States - can finally access every exchange that lists their token, increasing their earnings while reducing price impact on treasury tokens.

**Hedge Funds, Prop Funds, & Asset Managers:**\
Hedge Funds, Prop Funds, and Asset Managers gain unified liquidity by trading any EVM, SPL, or CEX-listed token from a single pool.

**Sophisticated Traders**\
Active crypto traders and day-traders who use multiple exchanges, wallets, or platforms can now consolidate their trading into a single venue while accessing institutional tooling typically unavailable to individuals.

**Accredited & High-Net Worth Individuals**\
Risk-averse, large capital purchasers engaging in buy and hold strategies, dollar cost averaging, and infrequent trades.

**Anyone who trades crypto**\
From those buying their first BTC to running their own prop fund - Terrace is for everyone who needs to save money and time.


# Features

{% columns %}
{% column %}
[Markets](/features/markets)

[Gas Sponsored Trading](/features/gas-sponsored-trading)

[Terrace's Reporting Suite](/features/terraces-reporting-suite)

[OTC / MM](/features/otc-mm)

[Aggregated Liquidity](/features/aggregated-liquidity)
{% endcolumn %}

{% column %}
[Portfolio Management](/features/portfolio-management)

[Advanced Order Types](/features/advanced-order-types)

[Chain Abstraction](/features/chain-abstraction)

[Settlement](/features/settlement)
{% endcolumn %}
{% endcolumns %}


# Markets

### **Trade Page**

**Summary** \
Terrace’s synthetic pairs engine finds and executes the best path for any trade, from any token on any chain to any other token on any chain. It’s true cross-chain execution from one asset to another. This feature streamlines complex transactions and maximizes efficiency with users able to access better pricing and deeper liquidity **in a single click**.

This system turns what would normally require multiple bridges, wallets, and approvals into a single atomic transaction that routes across on-and-off-chain liquidity.

**Overview** \
Terrace’s synthetic pairs engine removes fragmentation by continuously scanning billions of possible routes to identify the optimal combination of venues and paths for every trade. Users can enter their input and output tokens, select their preferred amount, and choose between Market or TWAP orders for larger trades. Single-chain trades are bundled, multi-chain hops require multiple parallel transactions. Users only have to click once. By combining on-chain and off-chain liquidity, Terrace ensures users always get the best available price, with maximum efficiency and zero friction.

### **Pro Page**

**Summary** \
Terrace’s main trading interface is the Pro Page. Users can search for any token pair and place trades seamlessly from a single interface. Additionally, traders can observe real-time order books, and monitor live bid–ask spreads across venues. Terrace offers Market, Limit, and TWAP orders, letting traders manage execution strategy and timing.

**Overview** \
Crypto markets are fragmented; prices and liquidity vary widely across chains and venues. Terrace solves this fragmentation by consolidating every market into one aggregated view. The Terrace Router programmatically sources the best available execution route across connected venues. Terrace offers two routing algorithms (inclusive of solvers): Terrace DEX, which routes only via on-chain decentralized exchanges, and the primary Terrace router, which routes across both on-chain and off-chain venues for unified liquidity.

The Terrace router handles routing, inclusive of order and execution management, and settlement/clearing, which makes it unique in the market. Terrace’s routing logic distinguishes between three venue pillars: (1) on-chain exchanges; (2) off-chain exchanges; (3) Liquidity Providers (e.g., OTC desks, market makers, proprietary LPs). Each pillar uses its own infrastructure: on-chain exchanges use smart contracts, off-chain exchanges use centralized limit order books (CLOBs), and liquidity providers either stream quotes or use RFQs. Terrace’s routing layer abstracts these into one unified system, normalizing pricing, depth, and latency so orders can move freely across all three. The router also handles the fund movements across underlying venues to ensure settlement and clearing of funds to accounts, ensuring every trade completes seamlessly without manual bridging or venue switching.

### Perps Page

**Summary**\
Terrace’s Perps Page allows users to trade perpetual futures with high leverage and institutional grade performance. Users can engage in sophisticated hedging or speculative strategies with up to 40x leverage depending on the asset. Funds within Terrace can be used to trade both spot and perpetuals interchangeably without manual transfers, eliminating the need to move funds between multiple venues.

Please note that perpetual futures are not available to users located in the United States.

**Overview**\
The Terrace Perps Page is currently powered by the Hyperliquid L1, a purpose built blockchain optimized for a highly performant central limit order book. This technology ensures sub second latency and transparent on chain execution for every trade. Users can easily place levered trades on Terrace by selecting their desired asset and using the leverage slider to multiply their market exposure. Terrace's interface provides advanced charting, real time position monitoring, and professional order types such as Take Profit and Stop Loss.&#x20;

Unlike other platforms that require users to bridge assets to a specific perpetuals silo or manage separate margin accounts, Terrace offers a unified experience. Your balance on Terrace serves as a singular pool of liquidity, allowing you to transition from spot to perpetuals trading instantly. This integration removes the need for multiple wallets or complex deposit processes, ensuring your capital is always exactly where you need it to be to capture market opportunities.


# Portfolio Management

**Summary**\
The Portfolio Page provides a unified view of a user’s total holdings across all connected venues and wallets, automatically aggregating balances. It displays a user’s combined portfolio value, open orders, and positions in real time as data updates from both on-chain and off-chain sources. Wallets for all supported networks are automatically provisioned so users can receive and trade assets immediately. A user’s portfolio refreshes at least every 60 seconds or whenever there is either portfolio activity or a price change. A built-in News Feed delivers relevant market updates directly alongside the user's portfolio.

**Overview**\
In today’s fragmented landscape, traders are forced to piece together their portfolios across dozens of exchanges, wallets, and chains. This is a time-consuming and error-prone process that costs users via missed opportunities and hidden costs. Terrace’s Portfolio Page eliminates that fragmentation by pulling all of a traders on-chain and off-chain assets into one consolidated view. Whether tokens sit on Ethereum, Solana, Binance, or OKX, Terrace tracks and updates them in real time.

Assets that live outside supported chains are cleared and settled programmatically across supported chains (EVM, SPL, BTC, LTC, DOGE) while all other tokens remain tradable but require manual withdrawal requests. This changes with the launch of Terrace Custody.

<br>


# Gas-Sponsored Trading

**Summary** \
Terrace offers baked-in gas-sponsored trading by bundling the gas fee into the trade itself. There is no need to hold base currency gas on each independent chain. All on-chain trades executed through Terrace automatically include gas, meaning one can trade freely across chains without ever worrying about running out of gas. If the total trade is less than the gas cost, the trade will not be executed until funds are added.

<br>

<br>


# Advanced Order Types

### Summary

Terrace’s Advanced Order Types give traders institutional-grade control over how their orders are executed. From Limit and Market orders to algorithmic strategies like TWAP (Time-Weighted Average Price), Terrace lets every user trade with the same precision and flexibility used by professional desks. Limit and Market orders are available on any combination of venues. All orders can be placed seamlessly across any chain or venue, unified through both of Terrace’s proprietary OEMS’ (Order and Execution Management Systems). Terrace’s architecture does not rely on vaults.&#x20;

Terrace provides a range of **execution strategies** that let users trade size or manage market exposure with institutional precision.&#x20;

### Market

A market order executes immediately using the best available liquidity at the time of submission. Terrace’s routing engine aggregates the top-of-book prices from every connected venue, compares depth, and fragments the parent order into smaller child orders to minimize execution variance. Every leg is monitored. If a venue fails to confirm within its latency window, that fragment is cancelled and reallocated elsewhere. The end result is blended execution across multiple liquidity sources that finishes in one transaction on the user’s side.

### Limit

Limit orders allow precise execution. When a user sets a limit, Terrace posts the order to whichever venues offer the best combination of depth, reliability, and fees. The system continuously checks order-book movements: if the market changes, Terrace will cancel and repost across venues as pricing updates, without altering the original limit price. Unlike a typical single-venue limit order that sits idle on one pool, Terrace maintains visibility across all venues. If another exchange’s book becomes more favorable, it cancels and reposts to that venue automatically. The platform also supports “post-only” mode, ensuring orders never take liquidity unless explicitly configured to.

### TWAP (Time-Weighted Average Price)

TWAP is designed for large orders that would otherwise move the market if executed at once. The algorithm breaks a parent order into a sequence of smaller slices, executing them at fixed time intervals. Each slice is treated as an independent trade: simulated, routed, and filled based on real-time liquidity conditions. All slices are visible to the user in the trade log, but counterparties only see the individual child orders, never the full parent size. This keeps execution discreet while achieving a stable blended price close to the time-weighted average.

When executing a TWAP, users can adjust the jitter setting, which adds small random variation to timing and size to make execution less predictable to other market participants.

Terrace offers both dynamic TWAPs and Fixed Leg TWAPs. With a dynamic TWAP, between slices, the system reassesses the market: if volatility rises, intervals may lengthen or slice size may decrease; if liquidity deepens, pacing can speed up. With a fixed leg TWAP, the execution patterns of the slices remain in fixed, equal-sizes across the execution period.


# Terrace’s Reporting Suite

### Summary

The Reporting Suite gives traders a complete operational and financial record of their Terrace activity, from execution quality to realized and unrealized performance. Every trade, position, and transaction is logged automatically. Detailed post-trade metrics show fill quality, routing paths, fees, and venue distribution, helping users assess strategy effectiveness and optimize future execution.

### Transaction History

Terrace provides detailed trade history and reporting tools, providing a chronological view of every order, fill, and transfer. Each record includes token pair, amount, venue, and timestamp, enabling a transparent audit trail across all venues.

### Post Trade Report

Reports are generated after order completion and can be downloaded or analyzed directly in-app. This transparency helps users understand the quality of Terrace’s routing and quantify the efficiency benefits of aggregation.

<br>


# Chain Abstraction

**Summary**\
Chain abstraction is the foundation of Terrace’s seamless experience. It hides the complexity of bridges, wallets, and chain-specific limitations by managing them automatically in the background. Traders interact through a single account while Terrace handles cross-chain routing, settlement, and gas. This abstraction allows any user to operate across chains as if they were one unified market, reducing operational risk and effort.

<br>


# OTC / MM

**Summary**\
Terrace aggregates access to both on and off-chain venues, OTC desks and market makers - including Binance, Bybit, OKX, Gate, B2C2, Uniswap, Raydium, Jupiter, etc. - giving traders broad access to liquidity. Through integrated connectivity, Terrace provides access to institutional-grade liquidity previously unavailable to non-institutional traders. Users can execute large block trades, source custom liquidity, or benefit from differentiated pricing. This access ensures minimal slippage on high-volume orders and expands trading opportunities beyond traditional exchange order books.<br>


# Settlement

### Summary

Settlement is the post-trade movement of tokens between users, venues, and Terrace's internal wallets; the work that happens after a trade fills to make sure funds arrive where they need to go. Most platforms expose this complexity to the trader: hold balances on each venue, pre-fund every account, wait for withdrawals, manage chain-by-chain custody. Terrace's Settlement Service does the opposite. It decouples execution from settlement, runs the funds movement in the background, and unifies the experience across 60+ venues so users see one balance, one portfolio, and one set of consistent post-trade behaviors regardless of where a trade actually fills.

### Settlement today&#xD;

#### Overview

Settlement timing depends on the venue. Trades on decentralized exchanges settle on-chain at the speed of the underlying network. Trades on centralized exchanges (CEX) settle in roughly 30 minutes, governed by the venue's withdrawal cycle. Trades with market makers (MM) settle on a T+1 schedule, once a day at a fixed time. The reason these differ is structural: CEX and MM venues extend lines of credit and post-trade margin, while DEXs are fully pre-funded. Terrace's job is to make those mechanics invisible to the trader.

The Settlement Service has two parts. The Settlement Database tracks every token in flight: where it is (user wallet, Terrace omnibus wallet, CEX, MM, or in transit) and where it's going. The Settlement Engine executes the transfers: signing on-chain transactions, calling exchange withdrawal APIs, and managing the multi-leg movements required to clear a trade across venues. Together they give Terrace a single, authoritative view of unsettled funds and an automated path to clear them.

#### How a Trade Settles

Every fund movement is modeled as an instruction with a source, a destination, an amount, and a settlement type. The Engine routes instructions through three pipelines:

* Instant flows — direct transfers like depositing user funds to a venue ahead of execution.
* Background flows — venue-to-user withdrawals, executed in two legs: first from the CEX or MM into Terrace's pre-whitelisted omnibus wallet, then on-chain to the user. Funds are placed on a ledger hold while in flight, so they remain reflected in the user's balance and never appear lost.
* Inter-venue flows — transfers between venues, aggregated across users and corridors. When enough volume accumulates on a route (for example, USDC moving from Binance to OKX), the Engine batches the individual instructions into a single transfer, reducing on-venue withdrawal volume and fees.<br>

Every step is auditable. Each transfer stores a transaction hash or venue-side proof, and balances are continuously reconciled against on-chain truth so any discrepancy is detected and corrected automatically. Failed transfers retry with exponential backoff and roll back cleanly if they cannot complete, restoring the ledger and the user's available balance.

#### CeDeFi available-to-trade&#xD;

Because Terrace tracks unsettled funds at the user level, balances that are mid-settlement on a CEX or MM remain available to trade across qualifying venues. A user who sells ETH on OKX can immediately re-enter the market on Binance with the proceeds — they don't have to wait for the original trade to clear and withdraw. This is what powers Terrace's CeDeFi available-to-trade balance: the consolidated view of settled wallet holdings plus in-flight CEX/MM positions. On purely on-chain (DEX) trades, the user trades only what's settled in their wallet, since DEX execution is pre-funded by definition.

#### Coverage

The Settlement Service operates across the chains and venues Terrace aggregates:

* **Chains**: Ethereum, Arbitrum, Optimism, Polygon, Base, BNB Chain, Avalanche, Blast, Solana, Bitcoin, Litecoin, and Dogecoin.
* **Centralized exchanges**: Binance, Bybit, OKX, Gate, and MEXC.
* **Market makers and OTC**: B2C2 and other institutional liquidity providers.

Each chain has a dedicated transaction manager that handles signing and broadcasting; each venue has an integration that drives deposits and withdrawals through its API. New venues and chains plug into the same instruction model, so coverage expands without changing the user experience.

### On the Roadmap

Two enhancements to today's settlement model are in active development:

* Net settlement. As volume grows, Terrace will net settle at the venue and platform level, offsetting buys and sells before any funds move. This will further reduce settlement times, withdrawal volume from CEXes, and operational overhead. Coming soon.
* Instant settlement. For a defined set of liquid tokens (USDC, USDT, ETH, and others across major chains), Terrace will deliver settled funds to the user the moment a trade fills, even when execution happens off-chain or cross-chain. The user sees the new balance immediately; Terrace clears the underlying movement using its own liquidity in the background. Coming soon.

<br>

<br>

<br>


# Aggregated Liquidity

**Summary**\
Terrace unifies all on-chain and off-chain venues into one aggregated routing layer, allowing users to trade across every chain and exchange from a single interface. Terrace does this by combining liquidity from (1) on-chain exchanges; (2) off-chain exchanges; (3) Liquidity Providers (e.g., OTC desk, market makers, proprietary LPs). Every route is automatically optimized and executed atomically without the need for bridging and switching platforms.&#x20;

**Detail**\
Most aggregators only cover one side of the market, either on-chain routers that stitch together AMMs, or off-chain brokers that surface centralized quotes. Terrace combines both worlds, integrating on and off-chain liquidity through one routing and settlement layer.

Each liquidity class contributes differently: Offchain provides deep orderbooks and low-latency fills; On-chain contributes to decentralized depth and token coverage; LPs offer block liquidity, competitive pricing. The execution layer evaluates all three simultaneously, weighting each source by price efficiency, reliability, and latency.

Behind the scenes, Terrace continuously scans prices and volumes across all connected venues (Binance, OKX, Bybit, Uniswap, Pump, B2C2, and more) to construct a composite market view that no single platform can match. This allows users to place a trade once and have Terrace execute it where conditions are best.

All venues are standardized with a unified data model, built on price, depth, fee, and latency metrics, so that routing and execution remain consistent regardless of where liquidity originates.

<br>


# FAQ

{% columns %}
{% column width="50%" %}
[Why Terrace](/faq/why-terrace)

[Optimal Computer Settings](/faq/optimal-computer-settings)

[Deposits and Withdrawals](/faq/deposits-and-withdrawals)

[Trading and Execution](/faq/trading-and-execution)

[Referrals](/faq/referrals)

[Platform & Technology](/faq/platform-and-technology)

[VIP Tiers](/faq/vip-tiers)

[Authentication & Verification](/faq/authentication-and-verification)
{% endcolumn %}

{% column width="50%" %}
[Getting Started](/faq/getting-started)

[Account Management](/faq/account-management)

[Wallet Management](/faq/wallet-management)

[Fees & Pricing](/faq/fees-and-pricing)

[Institutional Accounts](/faq/institutional-accounts)

[Reporting & Analytics](/faq/reporting-and-analytics)

[Security](/faq/security)

{% endcolumn %}
{% endcolumns %}


# Why Terrace

### **Why should I sign up for Terrace?**&#x20;

Terrace offers the widest token coverage and deepest liquidity of any platform or exchange. We do this by aggregating DeFi, CeFi, and OTC venues into a single platform. You get the actual depth and breadth of venues like Binance, Bybit, Gate, Coinbase, OKX, Bybit, Uniswap, along with leading market makers like B2C2 (plus many, *many* more venues) all in a single platform.

### **Why is Terrace better than traditional exchanges?**

Terrace is better than centralized exchanges you may have heard of because Terrace isn’t a single venue—it’s all of them under one roof. Instead of just getting the liquidity and token coverage on Binance or Coinbase or OKX, on Terrace you get the liquidity and token coverage of Binance AND Coinbase AND OKX AND Bybit AND many other exchanges, DEX, market makers, AND OTC desks. We aggregate DeFi + CeFi + OTC to ensure we have the deepest liquidity across venues, not just one order book. Venue aggregation and our proprietary smart order routing means we also bring you better prices and more tokens. Using Terrace also means lower slippage at size, anything-to-anything swaps, multi-wallet support, and pro-level tools like access to leading market makers. In short: every token, best price, one account.

### **Why you should use Terrace instead of venues like Uniswap?**

Uniswap only gives you access to on-chain DEX liquidity, which can be shallow and expensive for large trades. Terrace aggregates across DeFi, CeFi, and OTC, so you always get the best route, deepest liquidity, and lowest slippage — even at size. \
\
For a sense of scale, Terrace offers over 10x the liquidity for Ethereum than Uniswap. Terrace is far more powerful than a single DEX.


# Getting Started

### **Who can open a Terrace account?**

Terrace is available to investors of all types, with features designed to meet the needs of experienced traders and institutions. Some geographic restrictions may apply.

### **Do I need to be a high‑net‑worth individual or institution to use Terrace?**

No. Terrace is open to investors of all levels. There are no capital requirements to use the platform.

### **Do I need to complete KYC verification in order to use Terrace?**

You can create an account, deposit funds, and explore the platform without KYC. Placing a trade and withdrawing requires KYC.

### **What documents are required for identity verification (KYC/AML)?**

As part of Terrace's identity verification (KYC) process, you will be asked to provide your full name, date of birth, social security number, and address. You will also be required to take a photo of a government-issued ID (such as a passport or driver’s license).

### **Why do you require KYC?**

Terrace requires customers verify their identity (KYC - Know Your Customer) to protect both our customers and our platform. It helps us prevent fraud, money laundering, and other illegal activities—ensuring a safer and more compliant trading environment. KYC is also required by both our regulators and centralized counterparties.

### **Is KYC mandatory to trade or deposit?**

Identity verification (KYC) is not required for depositing. However, identity verification is required to trade. We recommend completing identity verification to access the best prices, deepest liquidity, and widest selection of tokens available on Terrace. For institutions, KYC is required as part of the onboarding process.

### **How long does the onboarding process take?**

For individuals, onboarding is as simple as completing the sign-up form, and depositing funds to place your first trade. Our average KYC onboarding time takes two minutes. For institutions, once all required KYC information is provided, approval typically takes a few business days for institutional entities.

### **Can I open a Terrace account as an individual?**

Of course! Just head to our sign-up page ([app.terrace.fi/signup](https://app.terrace.fi/signup)) and complete the short process. You can also sign-up with a wallet.

### **Does Terrace support joint accounts?**

Institutional or organization-based accounts can invite multiple users to access the platform. Unfortunately, individual accounts do not support multiple users at this time.

### **Is there a minimum deposit amount required to open a Terrace account?**

Anyone can open a Terrace account without any deposit. There is no set minimum deposit amount required to trade, however your trade size must cover the cost to execute (gas, venue fees). Due to this, we have implemented a $25 minimum trade size.

### **Is Terrace available in my country?**

Terrace is not available in all jurisdictions and certain products are not available in all markets. At present, Terrace is not available to users located in the EU, Brazil, Australia, Singapore, New Zealand. Perpetual contracts are not available to users located in the USA.

Additionally, Terrace is not available in Russia, Cuba, Iran, North Korea, Syria, sanctioned nations, and the following regions of Ukraine: Crimea, Donetsk and Luhansk.

For questions regarding other jurisdictions, please contact <support@terrace.fi>.

### **How do I open a Terrace account?**

Go to [app.terrace.fi/signup](http://app.terrace.fi/signup) and follow the simple steps to create your Terrace account.


# Optimal Computer Settings

### What browser should I use?

When using Terrace, make sure that you are using an up-to-date browser. To check: Click your browser menu → 'About' or 'Help' → should show 2023 or newer. Old browsers may miss live price updates or fail to connect to your wallet. Terrace does not support internet explorer.

### What should my browser settings be?

Don't use 'strict' or 'incognito/private' mode for trading. These block features Terrace needs. If using an ad blocker or VPN, you may need to turn it off or add Terrace to your allowed list

Trading dashboards use significant memory. Close other programs and browser tabs while trading. Keep the Terrace tab visible (not minimized) for fastest price updates.

### What is the recommended internet connection?

Terrace streams live prices constantly. Use wired internet when possible. When using wifi, stay close to your router, and avoid public wifi or mobile hotspots when trading.

<br>


# Account Management

### **How do I reset my Terrace password?**

While logged in:

* Go to [settings>personal>general](https://app.terrace.fi/settings/general). Select “Update” next to your password. Follow the instructions to change your password.

From the login page:

* If you have forgotten your password, select “Forgot your password” and follow the instructions to reset your password.

### **How do I update my legal/corporate entity name?**&#x20;

To change your legal/corporate entity name associated with your settings, please contact your account executive or <support@terrace.fi>.

### **How do I enable Two-Factor Authentication?**&#x20;

To enable two-factor authentication, go to [settings>personal>general](https://app.terrace.fi/settings/general). Select “Enable” next to “Multi-Factor Authentication” and follow the instructions to download set up your second factor using Google Authenticator or Twilio Authy.

Please note Two-Factor Authentication is required to whitelist a new deposit address or initiate a withdrawal.

### **How do I change my username?**

To change your username, go to [settings>personal>general](https://app.terrace.fi/settings/general). Use the type bar to write your desired username. Please keep in mind usernames are unique and another user may have already claimed your desired username.

### **Why do I need to verify my identity?**

To comply with anti‑money laundering (AML) regulations and unlock deeper liquidity and better pricing, Terrace requires users to complete identity verification. Navigate to Settings > Personal > General and select "Verify Identity". Submit the requested documents so Terrace can verify your identity and screen you against regulatory lists. Until verification is complete your account remains limited. Contact support if you experience issues.

### **How do I change my password without logging in?**

If you've forgotten your password, navigate to the log in page and click on the "Forgot password?" link. Once you enter the email address associated with your account you will receive an email with instructions on how to reset your password.

### **Can I freeze my account temporarily?**

At present, Terrace does not offer a freeze functionality. If you suspect unauthorized activity, please contact <support@terrace.fi>.


# Deposits & Withdrawals

### **How do I deposit funds?**

Depositing funds to Terrace is easy! When a user signs up, wallet addresses for all of the supported chains are created automatically. To deposit select "Deposit" in the top right of your account header:&#x20;

### **How do I withdraw funds?**

Select "Withdraw Funds" in the drop down menu in the top right of your account header.&#x20;

Then, in the pop-up modal select the asset you want to withdraw, make sure you pick the correct chain and input the destination address. Multi-Factor Authentication is required to approve withdrawals.

### **Can I deposit/withdraw fiat currency?**

Terrace supports frictionless fiat on and off ramps for users in the United States through our partnership with BitGo. When you deposit or withdraw funds, they are wired to BitGo in an FBO (for the benefit of) account.

This means you can close a spot or perps position and subsequently withdraw to USD. Fiat deposits are subject to fees (network gas fees apply), while withdrawals are a $16 wire fee plus a 0.10% (10bps) service fee and applicable gas. See the How to Fiat on and Off Ramp page for specific instructions.

### **What currencies and assets can I deposit?**

You can instantly deposit any EVM, Solana, Bitcoin, Dogecoin, or Litecoin to your Terrace account. Please contact <support@terrace.fi> if you wish to deposit over $10k of assets that are not on a chain currently supported.

### **Are there minimum deposit or withdrawal amounts?**

There is no minimum deposit amount on Terrace or set minimum for withdrawals. However, withdrawals must exceed the cost to transfer/withdraw your assets. Cost to withdraw may vary by asset, network, and withdrawal method. The withdrawal module will alert you if your amount is below the required minimum.

### **How long do deposits take to confirm?**

Deposits are credited once the required number of blockchain confirmations are reached. Confirmation times depend on the chain’s congestion and block times but typically take <5 minutes. Fiat deposit time is dependent on sending institution and compliance review.&#x20;

### **How long do withdrawals take?**

Withdrawals are processed within 24 hours after you confirm the transaction and complete MFA. Withdrawal processing time depends on if the funds you are withdrawing are currently settling or waiting to settle. Network congestion, blockchain delays, compliance reviews, or OTC desk settlement minimums may affect withdrawal settlement times.

### **How do I ensure I'm using the correct chain for my deposit?**

Always check the deposit modal for the supported network before sending funds. Depositing via the wrong chain may result in lost assets.

### **What happens if I deposit an unsupported token?**

Deposits of unsupported tokens or tokens sent on the wrong network are at risk of being irrecoverable. Contact <support@terrace.fi> immediately, but recovery cannot be guaranteed.

### **Can I schedule recurring deposits or withdrawals?**

Terrace does not currently support scheduled or recurring transfers. You must initiate each deposit or withdrawal manually.

### **Can I cancel a withdrawal?**

Once a withdrawal is initiated on individual and institutional accounts cannot be cancelled. Once approved and submitted and broadcasted on-chain, withdrawals are irreversible. Always double-check the destination, address, and chain.

### **Why can't I withdraw all my tokens?**

Only tokens in your wallet are available for withdrawal. Tokens that were acquired via off-chain CEX, OTC, and MM and are settling will be available to withdraw once settled to your wallet, typically within 60 minutes. If you would like to withdraw non EVM, SPL, BTC, LTC, and DOGE tokens over an amount of $10k, please contact <support@terrace.fi>.


# Wallet Management

### **How do I manage withdrawal addresses?**

Terrace proactively creates wallets for all chains we support so you can immediately receive funds and trade on those chains.

### **Why do I have wallets on chains I have not used or didn't add?**

Terrace proactively creates wallets for all chains we support so you can immediately receive funds and trade on those chains.

### **Can I view balances across multiple chains in one dashboard?**

Yes. Multi‑Wallet Portfolio Management provides a unified dashboard showing balances and positions by token, chain, and wallet.

### **How often does Terrace update wallet balances and positions?**

Balances and deposits are updated in real time as Terrace polls on‑chain data and connected trading venues. Position mark price and PNL are updated every 60s or on any action (trade, deposit, withdrawal, airdrop).

### **How do I add an address to the address book?**

In the Address Book section of Account Settings, click “Add Address,” enter the address and a label, and complete 2FA. Institutional accounts require administrator approval for new addresses.

### **Can I label addresses in my address book?**

Yes. Each whitelisted address can have a nickname to help you identify different withdrawal destinations.


# Trading & Execution

### **How do I view the order book for a pair?**

To view the order book for a venue, select your preferred venue from the list of available venues. The order book will update on the upper right hand side of the screen. You can adjust the depth of the book and tick sizes using the drop down menu on the top left of the order book.

### **What trade types are available on Terrace?**

Terrace supports Limit, Market, and TWAP orders on all venues.

### **How do I cancel a trade?**

Open orders can be cancelled from the Open Orders tab in your Portfolio page, in the Open Orders tab in your Spot page or in History > Orders section. Market orders and swaps execute immediately and cannot be cancelled.

### **Can I modify an order?**

Pending orders can be modified or cancelled from the order management panel as long as they have not been fully filled.

### **Why does my filled price differ from the quoted price?**

Crypto markets move fast. If slippage occurs between the quote and execution, your final fill price may be slightly higher or lower depending on market volatility and liquidity depth.

### **What’s the difference between market and limit orders?**

A market order is an instruction to buy or sell an asset immediately. It guarantees execution but not price and typically fills at or near the current bid or ask. A limit order specifies a price and executes only at that price or better—for example, a buy limit executes at or below the limit price, while a sell limit executes at or above the limit price.

### **Why was only part of my trade filled?**

Partial fills happen when there isn’t enough liquidity at your target price. The remaining portion may still fill, expire, or be cancelled depending on your order type and time-in-force settings.

#### Gas Sponsorship

If you trade the full balance of a network token that is utilized for gas (ex: ETH), a small portion of that balance must be held back from the transaction to pay network fees. Since that fee is a variable and fluid figure until the moment of execution, the swap amount is reduced slightly to guarantee the transaction is executed.

#### Splitting

When your trade is routed across multiple venues simultaneously, a small buffer is set per split leg of the trade. This is done to ensure each leg stays safely above the minimum order size required by any particular venue's settlement policy.

### **Why did my trade fail?**

Trades can fail due to insufficient balance, high slippage, gas limits being exceeded, or changes in market conditions during execution. If it was a DEX route, MEV protection or pool availability may also be factors. Check the error message for additional details.

### **Which exchanges and liquidity venues does Terrace access?**

Terrace connects to decentralized and centralized exchanges, OTC desks, and market makers - including Binance, Bybit, OKX, Gate, B2C2, Uniswap, Raydium, Jupiter, etc. - giving you broad access to liquidity.

### **Why can't I trade all my tokens?**

On-chain, you can only trade tokens that have settled into your wallet. In off-chain venues (CEX, OTC, and MM), you can trade your entire balance continuously.

### **What is the difference between CeDeFi available to trade and DeFi available to trade?**

Your Defi "available to trade" balance refers to what is currently settled in your wallets (and is thus available to trade instantly). When you place a trade on a DEX, the smart contract pulls tokens directly from your wallet balance. However, it can mean your your balance is fragmented across chains and wallets — not automatically unified. CeDeFi (Centralized-Decentralized Finance) “available to trade” balance reflects tokens settling on centralized exchanges and market makers as well as what is in your wallets. Terrace aggregates all your balances across CEX and DEX, showing total available-to-trade liquidity across sources.


# Fees & Pricing

### **How are gas fees handled on Terrace?**

Gas required for on-chain transactions is bundled into the transaction in the currency used for the transaction. You never have to worry about having enough gas in your wallet!

### **How does Terrace calculate fees?**

Terrace uses a volume-based fee structure for determining its trading fees. Fees will be taken from all incoming and outgoing transactions, excluding wallet transfers. Your fees will be determined on a rolling 30-day basis. Your 30-day volume needs to be consistent in order to retain your fee tier. Your volume is the sum of your past 30-days of trading activity. Please see the [VIP Tiers](/faq/vip-tiers) section for further details.&#x20;

### **Does Terrace charge deposit or withdrawal fees?**

Terrace does not charge internal crypto deposit fees. For crypto withdrawals, fees consist of network gas costs, which are shown before you confirm a withdrawal.&#x20;

Wire deposits are subject to the fees charged by the sending institution as wells as applicable gas. Wire withdrawals are a $16 wire fee plus a 0.10% (10bps) service fee and applicable gas.&#x20;

### **Are there network fees on withdrawals?**

Yes. When withdrawing funds, you must pay network gas fees. These vary depending on the blockchain and will be displayed prior to confirmation.


# Referrals

### **How does the referral program work?**

We want everyone to enjoy the benefits of Terrace - and we want you to share in our success!

You will receive 30% of any successful referral’s 1st year trading revenue if they sign-up using your personalized referral link. You also receive 10% of 1st year trading revenue for anyone your referees bring to the platform.

For institutional referrals, please email us and the potential new customer at <sales@terrace.fi>.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FCY3Vi1YCVCYVBbvBn8Zk%2FScreenshot%202026-05-04%20134304.png?alt=media&amp;token=83e2332f-6749-4021-8681-8bea687558bc" alt=""><figcaption></figcaption></figure>

### **How do I refer a friend?**

While logged in to your Terrace account, go to settings and select "Refer A Friend" from the dropdown menu. This will display your unique referral link, which you can then share with others.


# Institutional Accounts

### **How do I apply for an institutional account?**

Contact Terrace’s sales team at <sales@terrace.fi> who will be more than happy to assist!

### **Can I create multiple entities or sub‑accounts under one master account?**

Institutional clients can create additional entities or portfolios under a master account to segregate trading strategies and reporting. Please contact your account manager to configure additional entities.

### **How do I set up multi‑factor authentication for my team members?**

Each individual team member needs to set up authentication themselves.

### **How do I remove users from my company's Terrace account?**

To remove a team member, go to Settings > Team > Members, click the three dots next to the user and select remove. Only Team Administrators can remove other team members.

### **How do I add a new user to my company’s Terrace account?**

If you are the administrator / master account holder for your company’s account go to Settings > Team > Members and select “Invite Team Members” in the middle right of your screen. A pop-up will appear; please enter the email addresses for the team-mates you would like to invite to your account. If you are not the administrator for your company’s account, please ask your administrator to follow the above instructions.

### **What permission roles are available and how do I manage them?**

Permissions settings are only available for Institutional accounts. Terrace offers three default roles: Read Only, Admin and Trader. You can manage permissions from the Permissions page in your team settings; only Admins can adjust member permissions.


# Platform & Technology

### **What browsers does Terrace support?**

Terrace works best on modern browsers such as Google Chrome, Mozilla Firefox, Safari, and Brave. Keeping your browser up to date ensures optimal performance.

### **Does Terrace have a mobile app?**

A dedicated mobile app is on the roadmap. The current web platform is mobile‑responsive and can be accessed via smartphone or tablet browsers.

### **Can I use Terrace from a smartphone or tablet?**

Yes. The web platform is responsive and can be accessed via modern mobile browsers.

### **Does Terrace offer API access for automated trading?**

An API for programmatic trading and data retrieval will be released later this year.


# Reporting & Analytics

### **What are Terrace’s reporting and history tools?**

Terrace provides detailed trade history and reporting tools. Users can view all trading activity, including gains, losses, and transaction records.

### **How do I access my trade history?**

From the drop down menu, navigate to the History section to view a complete history of your orders and fills.&#x20;

### **Does Terrace provide tax reports or spreadsheets?**

Not at present, but this is on the roadmap.


# VIP Tiers

### What are Terrace's trading VIP tiers?

Terrace offers users the ability to improve their fee tier based on their trading volume and/or $TRC in account. \
\
Certain VIP tiers will also qualify for additional benefits, like early new product access, VIP customer support, etc.\*&#x20;

### VIP Tiers Spot

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F9gM7AX3scO5bwyBd6OOz%2FScreenshot%202026-07-13%20113943.png?alt=media&amp;token=140b0fb5-4188-472f-bd64-9d285c1d9d2c" alt=""><figcaption></figcaption></figure>

### VIP Tiers Perpetuals

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FUmhaq75c2s18kCktgTSf%2FScreenshot%202026-07-13%20113730.png?alt=media&amp;token=f3affa8b-debd-41c6-9fb3-90647ac1ca5f" alt=""><figcaption></figcaption></figure>

\*The best venue to purchase $TRC is on Terrace.


# Security

### **What happens if my account is compromised?**

Immediately contact Terrace Support at <support@terrace.fi>. Change your password and regenerate API keys if applicable.

### **How do I reset 2FA if I lose my authenticator device?**

Contact Terrace Support at <support@terrace.fi>. You will be required to provide identity verification again. Once verified, the Support team can help you enable 2FA on a new device.

### **How can I report suspicious activity or a suspected security breach?**

Contact Terrace Support at <support@terrace.fi> immediately if you notice unauthorized activity.


# Authentication & Verification

### Which multi-factor authentication (MFA) methods does Terrace support

Currently, Terrace supports email-based MFA and standard authenticator apps (Google Authenticator, Authy, 1Password,
\
etc.)&#x20;

### How long do MFA codes last?

Email verification codes expire after 2 minutes, and the entire MFA session must be finished within 5 minutes of starting. Users are limited to initiating 10 MFA challenges every 5 minutes.&#x20;

### Why is my account locked?

Users have three opportunities to complete the MFA process. if you fail all three, you will be locked out of your account for 15 minutes. Additionally, if you fail a standard password login five times, your account will be locked for 30 minutes before you can try again.


# How to Guides

{% columns %}
{% column %}
[How to Create a Terrace Account](/how-to-guides/how-to-create-a-terrace-account)

[How to Verify Your Identity](/how-to-guides/how-to-verify-your-identity-kyc)

[How to Fiat On and Off Ramp](/how-to-guides/how-to-fiat-on-and-off-ramp)

[How to Withdraw Funds](/how-to-guides/how-to-withdraw-funds)

[How to Adjust the Order Book Settings](/how-to-guides/how-to-adjust-the-order-book-settings)

[How to Find your Wallet Details](/how-to-guides/how-to-find-your-wallet-details)

[How to Search for & Select Pairs on the Pro Page](/how-to-guides/how-to-search-for-and-select-pairs-on-the-pro-page)

[How to Refer a Friend](/how-to-guides/how-to-refer-a-friend)

[How to Find Your Holdings](/how-to-guides/how-to-find-your-holdings)

[How to Transfer Funds From Kraken](/how-to-guides/how-to-transfer-funds-from-kraken)
{% endcolumn %}

{% column %}
[How to Reset Your Password](/how-to-guides/how-to-reset-your-password)

[How to Deposit Crypto on Terrace ](/how-to-guides/how-to-deposit-crypto-on-terrace)

[How to Add a Withdrawal Address](/how-to-guides/how-to-add-a-withdrawal-address)

[How to Find Your Account ID](/how-to-guides/how-to-find-your-account-id)

[How to Access the Advanced Settings for a Trade](/how-to-guides/how-to-access-the-advanced-settings-for-a-trade)

[How to Find Token Info](/how-to-guides/how-to-find-token-info)

[How to Adjust the Candlestick Chart Settings](/how-to-guides/how-to-adjust-the-candlestick-chart-settings)

[How to See Your Order History & Open Orders](/how-to-guides/how-to-see-your-order-history)

[How to Transfer Funds From Coinbase](/how-to-guides/how-to-transfer-funds-from-coinbase)

[How to Transfer Funds From OKX](/how-to-guides/how-to-transfer-funds-from-okx)
{% endcolumn %}
{% endcolumns %}


# How to Create a Terrace Account

1. Navigate to <https://app.terrace.fi/>.
2. Click the signup button in the upper right hand corner.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FsLUkkuPqmyKVxbva7N0O%2FScreenshot%202026-05-01%20131306.png?alt=media&amp;token=6f9f6e31-db98-4e54-b0d1-d355af3a4b26" alt=""><figcaption></figcaption></figure>

3. Enter into the blank fields an email address, referral code, password, and password confirmation.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FdBB0YmQBYHuYY5JCVcMw%2FScreenshot%202026-04-30%20184126.png?alt=media&amp;token=d527471d-a972-44a8-827c-97fb23f2035a" alt=""><figcaption></figcaption></figure>

4. You will be asked to provide information about whether you are an accredited investor and select your preferred trading style.

<div><figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FmmmOwjurkZI1CddTCYoy%2FScreenshot%202026-04-30%20184237.png?alt=media&amp;token=5746e1c0-916e-49b5-b349-444e27ea5781" alt=""><figcaption></figcaption></figure> <figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FuSO3FcRIJDEmd8oTjNzx%2FScreenshot%202026-04-30%20185703.png?alt=media&amp;token=44b66d79-13db-40a8-8ec8-e694bf356d0f" alt=""><figcaption></figcaption></figure></div>

You must [verify your identity](/how-to-guides/how-to-verify-your-identity-kyc) in order to unlock full trading features on Terrace.


# How to Reset Your Password

1. Go to the login page on the Terrace website and click forgot password in the lower right corner.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FrGoHf8Hk1dqXpn4A0BPa%2FScreenshot%202026-05-04%20103411.png?alt=media&amp;token=ed8e5adf-58ce-4a11-a1bf-0a74e4341809" alt=""><figcaption></figcaption></figure>

2. Enter the email that you used to create your Terrace account. After doing so, you will be taken to a screen with directions to check your email.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FR907EiOuH2Q0acod9bWQ%2FScreenshot%202026-05-04%20103649.png?alt=media&amp;token=de3e709f-c51f-43ce-bf7b-f42321093c01" alt=""><figcaption></figcaption></figure>

3. You should receive an email to reset your password. Click the link in the email for next steps. Please note that the link to reset your password will expire in 10 minutes.
4. Depending on if you have 2FA set up, you may have to complete an authentication before you can reset your password.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FCTKI4RyDfrkRw5vGofwn%2FScreenshot%202026-03-03%20154349.png?alt=media&amp;token=9c71f5ad-314b-4066-9d5c-2e9e87e5cc63" alt=""><figcaption></figcaption></figure>

5. Enter and confirm your new password.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FL2TzlNQm0eZNXrc7s6SK%2FScreenshot%202026-03-16%20103501.png?alt=media&amp;token=a13ce1e3-9b94-41f8-85d6-3ebdc9f11629" alt=""><figcaption></figcaption></figure>

6. Once you click submit, you will be shown a confirmation that your password has been successfully updated.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2Flc3HYlqRkPt2HzZSctFW%2FScreenshot%202026-03-16%20103525.png?alt=media&amp;token=f68377fe-c44f-45aa-9952-b9ebb1b885b4" alt=""><figcaption></figcaption></figure>

7. Navigate back to the sign in page and use your new password to log in to your account.


# How to Verify Your Identity (KYC)

The average KYC process with Terrace takes around **2 minutes**. Complete this step after [creating a Terrace account](/how-to-guides/how-to-create-a-terrace-account).

1. In the Terrace website, select the verify now banner at the top of the screen or click on any buttons that say verify identity to continue.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F7sgmSJ6hALUlaqkNWCR9%2FScreenshot%202026-04-30%20185732.png?alt=media&amp;token=4991c1ae-9603-40d3-b6d4-59e6f873f992" alt=""><figcaption></figcaption></figure>

2. The following popup will appear on your screen. Click get started.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FJtweUz0DhSJcO5IKGRVG%2FScreenshot%202026-04-30%20185746.png?alt=media&amp;token=01d7420b-55f2-4b9e-be40-080f92e7f6ab" alt=""><figcaption></figcaption></figure>

3. Use your mobile device to scan the QR code that appears on the screen.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FUIE6nPE6XzhctzpPBGR9%2FScreenshot%202026-04-30%20185906.png?alt=media&amp;token=eec914b5-0b6a-4e90-a9e4-cd0f39fccadd" alt=""><figcaption></figcaption></figure>

4. On your mobile device, click the get started button.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2Fn25OZ83PUuNUykTn1lqu%2F6617.jpg?alt=media&amp;token=49d9c9ab-e085-4a8a-97e3-0e94a51bed35" alt="" width="188"><figcaption></figcaption></figure>

5. The next few pages will prompt you to input information regarding your name, age, social security number, place of birth, nationality, country of residence, occupation, and address.\
   \
   Depending on your answers to the previous questions, you may be prompted to answer further questions regarding your source of wealth and transaction volumes.&#x20;

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FwsBdcwz90EMZbLbZZlXq%2F6619.jpg?alt=media&amp;token=fdea30bb-bdf1-4743-bc30-cd4290be8547" alt="" width="188"><figcaption></figcaption></figure>

6. In order to verify your identity with Terrace, you must provide an ID document. Depending on where your ID document was issued, this can include a government issued driver license, ID card, national ID, passport, or resident card. Please note that your ID document cannot be expired.\
   \
   Select the country where your ID document was issued and the document type you are using to confirm your identity.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FeFeIaMGMtWUSYAcKEZRA%2F6628.jpg?alt=media&amp;token=df30327a-9aba-4adf-ab1a-417731400306" alt="" width="188"><figcaption></figcaption></figure>

6. You many either upload photos of the ID document or use the camera on your mobile device to take pictures of the document. Please ensure that you are using/taking photos of your ID document that have good lighting and are not blurry.<br>
7. After submitting a picture of your ID, you will be prompted to take a photo of yourself using your mobile device. Make sure that your face is inside the frame, clearly visible, and that you are not wearing a hat or glasses.&#x20;

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FVgbewGiClrQpnW5uyi97%2F6632.jpg?alt=media&amp;token=d918426e-353c-4542-bdad-4ecb51916bab" alt="" width="188"><figcaption></figcaption></figure>

6. Once you have completed these steps, your screen will show that your request for verification has been submitted.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FwrpByrhFtYhThE36KkEf%2F6634.jpg?alt=media&amp;token=e0a28ca2-1223-478d-baaa-fe18810b6301" alt="" width="188"><figcaption></figcaption></figure>

6. Once your request is approved, a banner will appear at the top of your account confirming that you have successfully verified your account. You will also receive a confirmation email.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FRiVy6pibDDZLXdw0vzwD%2FScreenshot%202026-04-30%20190711.png?alt=media&amp;token=238eb58c-eba9-49dd-9dab-d72c0c835728" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FceyuFsFFvgsTgMbZzYA9%2FScreenshot%202026-04-30%20194522.png?alt=media&amp;token=074662c7-a9df-417c-8f41-9aa895c420d0" alt=""><figcaption></figcaption></figure>


# How to Deposit Crypto on Terrace

In order to deposit funds on Terrace, you must first locate your deposit address on the Terrace website.

1. Log into your Terrace account.
2. Click deposit in the upper right hand corner and select the asset you would like to deposit.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FznB0qSjyaRRbQ5FOz5UC%2FScreenshot%202026-05-04%20104814.png?alt=media&amp;token=f54b337d-a36f-45c7-a5f5-0d78d93270ea" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F3Zru06v8s6SFwCUtr6V6%2FScreenshot%202026-05-04%20105002.png?alt=media&amp;token=36752d48-fdd9-4dee-8be9-a16f66051454" alt="" width="425"><figcaption></figcaption></figure>

3. Once you have selected an asset, you will then be prompted to select a blockchain (also known as a network) such as Solana or Base. Make sure you are selecting the same network as the asset you are depositing.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F6kWMkzkQ3GQTrPi6iTYa%2FScreenshot%202026-05-04%20105116.png?alt=media&amp;token=9ff0ea70-dca5-432b-be16-33f006daeddf" alt=""><figcaption></figcaption></figure>

4. Copy the deposit address using the QR code or the copy button next to your address.&#x20;

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FdIoRZKXkts8ky26r6VsK%2FScreenshot%202026-05-04%20105200.png?alt=media&amp;token=d5c81e8b-de22-4b4e-99a8-1ecdc7f74929" alt=""><figcaption></figcaption></figure>

After copying your wallet address, you can deposit funds from a platform or 3rd party wallet service (we will be using phantom wallet for the purpose of this demonstration).&#x20;

5. Log into your 3rd party wallet service and select the send button.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F5pDdrJL8OmrCSwNi4JS6%2FScreenshot%202026-03-16%20101047.png?alt=media&amp;token=91a6ef6e-3e8e-4291-9fe5-ce3c1636e04b" alt="" width="265"><figcaption></figcaption></figure>

6. Select the asset that you would like to deposit.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F6FEAkRjALwH76yh821Bq%2FScreenshot%202026-03-16%20101132.png?alt=media&amp;token=a95d82ab-8e96-4909-81ca-f4e247eba91f" alt="" width="264"><figcaption></figcaption></figure>

7. Paste the deposit address copied from the Terrace website into the first line. Select an amount to deposit on the second line.&#x20;

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F98D7BmgKx7DHanagqXq1%2FScreenshot%202026-03-16%20101214.png?alt=media&amp;token=4f2bcf7b-8fa6-4a00-bed3-b25d99983124" alt="" width="268"><figcaption></figcaption></figure>

8. Confirm the details of your transaction. The network shown should be the same network you selected when accessing you deposit address on Terrace.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2Fc0ZxwmIzYsvtLmvC9by2%2FScreenshot%202026-03-16%20101324.png?alt=media&amp;token=2d22961d-93fd-4535-9f85-2334b2b2b4e5" alt="" width="264"><figcaption></figcaption></figure>

9. Once the funds are deposited on Terrace, you will recieve a conformation email with the details of your trade.


# How to Fiat On and Off Ramp

### Connect a Bank Account

In order to off-ramp, you must first connect a bank account to your Terrace account.

1. Select the drop down menu (three bars) in the upper right corner of the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F5uDOUGFk1KKtf7MjhNf9%2FScreenshot%202026-05-04%20105510.png?alt=media&amp;token=4cc39a84-e85e-43cc-85d6-36bd13567417" alt=""><figcaption></figcaption></figure>

2. Click withdraw funds from the the dropdown menu.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F6ppOhvAqJxETttJg2buc%2FScreenshot%202026-05-04%20105633.png?alt=media&amp;token=0d01b59c-af16-4f1d-bf6b-d75eec4df1a0" alt=""><figcaption></figcaption></figure>

3. A popup should appear on your screen. Select fiat and then select add another account.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FMzDj3H1LH3YlCzsqSIgJ%2Fimage.png?alt=media&amp;token=a51b382b-82d5-487a-b7f3-98c7a4c8e55f" alt=""><figcaption></figcaption></figure>

4. Enter in your banking information and click confirm. You will receive and email from Terrace once your banking information is verified and ready for fiat withdrawals.

### On-Ramp

1. Select the deposit button in the upper right corner of the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FznB0qSjyaRRbQ5FOz5UC%2FScreenshot%202026-05-04%20104814.png?alt=media&amp;token=f54b337d-a36f-45c7-a5f5-0d78d93270ea" alt=""><figcaption></figcaption></figure>

2. A popup should appear on your screen. Select the fiat option at the top of the popup. Wire information required will be shown.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2Fs576Lk7BaCOrmvVG2YR7%2FScreenshot%202026-05-04%20125807.png?alt=media&amp;token=61ae171b-0338-4dc3-920c-d715a37fcaf5" alt=""><figcaption></figcaption></figure>

### Off-Ramp

1. Select the drop down menu (three bars) in the upper right corner of the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F5uDOUGFk1KKtf7MjhNf9%2FScreenshot%202026-05-04%20105510.png?alt=media&amp;token=4cc39a84-e85e-43cc-85d6-36bd13567417" alt=""><figcaption></figcaption></figure>

2. Click withdraw funds from the the dropdown menu.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F6ppOhvAqJxETttJg2buc%2FScreenshot%202026-05-04%20105633.png?alt=media&amp;token=0d01b59c-af16-4f1d-bf6b-d75eec4df1a0" alt=""><figcaption></figcaption></figure>

3. A popup should appear on your screen. Select fiat and then select the destination account you would like to send funds to.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FvwPx4Ui52OGBmzQ05hGG%2FScreenshot%202026-05-04%20130129.png?alt=media&amp;token=3ffbc719-c519-4556-b075-97884a0ef70c" alt=""><figcaption></figcaption></figure>

3. Enter the amount you would like to withdraw. You will also be able to see the total amount you have available to withdraw from your account.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2Faivu4USRlLAPjiEqiIop%2FScreenshot%202026-05-04%20130140.png?alt=media&amp;token=94c959a0-1973-4895-b077-759b06b58ec3" alt=""><figcaption></figcaption></figure>

5. Click the withdraw button to confirm the transaction. You will receive an email confirming your withdrawal.&#x20;


# How to Add a Withdrawal Address

1. Select the drop down menu (three bars) in the upper right corner of the Terrace Website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F5uDOUGFk1KKtf7MjhNf9%2FScreenshot%202026-05-04%20105510.png?alt=media&amp;token=4cc39a84-e85e-43cc-85d6-36bd13567417" alt=""><figcaption></figcaption></figure>

2. Select the settings from the dropdown menu.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FRdCPcfekHYLDTUln5hAJ%2Fsettings.png?alt=media&amp;token=a4695969-e608-41af-b72a-5fad37b41096" alt=""><figcaption></figcaption></figure>

3. Select the address book in the upper left corner of the screen.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FzyltlxJCVpB9hBGxd1cE%2FScreenshot%202026-05-04%20105958.png?alt=media&amp;token=8ba67fda-ea95-4f3a-97cd-c5900df68c39" alt=""><figcaption></figcaption></figure>

4. Click the new address button at the center of the screen.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FXrg9MyGyYW7XqpGKwfDb%2FScreenshot%202026-05-04%20110238.png?alt=media&amp;token=fd7c5113-205e-4916-a405-da00f832e6d6" alt=""><figcaption></figcaption></figure>

5. Input the new withdraw address details in the screen that pops up. The address should be copied from your desired asset destination such as a 3rd party wallet (ex: Phantom, Metamask) or platform (ex: Coinbase, Kraken). Make sure to select the correct blockchain (also called network) that you would like to withdraw assets to.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FShXwX3Lsah5t7ypK6f80%2FScreenshot%202026-05-04%20110249.png?alt=media&amp;token=4c77e5b4-b176-4b29-8406-6de8d0001e3b" alt="" width="386"><figcaption></figcaption></figure>

For example, I want to withdraw Solana from Terrace into my Phantom wallet. For this, I copy my SOL address from Phantom, paste it into Terrace, and make sure I’ve selected the Solana network in Terrace.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FPSkU7613AJ9QGEt8XTno%2FScreenshot%202026-03-16%20143627.png?alt=media&amp;token=b5e7a604-7856-4a03-96c8-6f3139f51ed5" alt="" width="268"><figcaption></figcaption></figure>

6. After entering the new address information, a popup will appear on the screen to enter in a code. Navigate to the inbox for the email you used to sign up for Terrace and enter the code that was sent to you.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FZbFeswt6UT4r0FZUjY54%2FScreenshot%202026-03-16%20105652.png?alt=media&amp;token=9d19685e-357b-43b3-88d6-c2873e2aca37" alt=""><figcaption></figcaption></figure>

7. Once your withdraw address has been approved, you will receive a conformation email with the details of the withdraw address.&#x20;


# How to Withdraw Funds

Withdrawals are processed promptly after you confirm the transaction and complete MFA. Network congestion, blockchain delays, or OTC desk settlement minimums may affect settlement times.

1. Select the drop down menu (three bars) in the upper right corner of the Terrace Website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F5uDOUGFk1KKtf7MjhNf9%2FScreenshot%202026-05-04%20105510.png?alt=media&amp;token=4cc39a84-e85e-43cc-85d6-36bd13567417" alt=""><figcaption></figcaption></figure>

2. Select withdraw funds from the dropdown menu.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F6ppOhvAqJxETttJg2buc%2FScreenshot%202026-05-04%20105633.png?alt=media&amp;token=0d01b59c-af16-4f1d-bf6b-d75eec4df1a0" alt=""><figcaption></figcaption></figure>

3. Select the asset that you would like to withdraw.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FRHTC2XPbQVFvOJqeL74v%2FScreenshot%202026-05-04%20111507.png?alt=media&amp;token=2ce25a57-df23-4d6c-9372-0b4d0743e469" alt="" width="371"><figcaption></figcaption></figure>

4. Enter in the information for the transaction, including the amount you would like to withdraw and the destination. You must add a withdraw address to your account before selecting a destination for your transaction. See the [how to add a withdrawal address](/how-to-guides/how-to-add-a-withdrawal-address) page for further instructions.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FJxy8ahg0FjdiWko5Gc7f%2FScreenshot%202026-05-04%20111652.png?alt=media&amp;token=c51f47f8-7579-499f-b5c2-2a80cf2b3956" alt="" width="372"><figcaption></figcaption></figure>

5. A popup will appear on the screen to enter in a code. Navigate to the inbox for the email you used to sign up for Terrace and enter the code that was sent to you.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FQPjLo6jeaAOiVxTrM8AP%2Fsend%20sol.png?alt=media&amp;token=9bc99940-4385-4581-9450-82e9dad96864" alt=""><figcaption></figcaption></figure>

6. You will receive an email from Terrace once the withdrawal has been initiated and another email once the withdraw is confirmed.


# How to Find Your Account ID

1. Select the drop down menu (three bars) in the upper right corner of the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F5uDOUGFk1KKtf7MjhNf9%2FScreenshot%202026-05-04%20105510.png?alt=media&amp;token=4cc39a84-e85e-43cc-85d6-36bd13567417" alt=""><figcaption></figcaption></figure>

2. The account ID is listed under account. Click the two boxes to the right of the account ID in order to copy it.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FYCaKRyErBDh5tDQ2vyu4%2FScreenshot%202026-05-04%20112048.png?alt=media&amp;token=f29520fd-45ba-417d-b68d-da0ed488a31b" alt=""><figcaption></figcaption></figure>


# How to Adjust the Order Book Settings

1. Navigate to the Pro Page at the top left of the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F4lUxAE7a8LtjjyQ2M0Yb%2FScreenshot%202026-05-04%20115257.png?alt=media&amp;token=7308a8d8-ea53-4475-97c3-a957cf1a891b" alt=""><figcaption></figcaption></figure>

2. Shown in the following picture is the order book. The order book is a live list of every limit order currently waiting to be filled across all supported venues. It is divided into two sides:

* Bids (Green): These are the buyers. They are "bidding" for the asset. The highest bid is at the very top of this section because it’s the most attractive price for a seller to take.
* Asks (Red): These are the sellers. They are "asking" for a certain price. The lowest ask is at the bottom of this section because it’s the best deal for a buyer.

Shown in the middle of the order book is the spread. This is the difference between the highest price a buyer is willing to pay and the lowest price a seller is willing to accept. In the screenshot below, the spread is zero since both numbers are 84.6.

To adjust the orderbook price interval select the edit button above the orderbook:

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FVoW0f3cY8D3LSHV15WmT%2FScreenshot%202026-03-06%20153516.png?alt=media&amp;token=a82161bd-0e79-4982-a0b4-b0abddfab95f" alt=""><figcaption></figcaption></figure>

3. From here, you can change the price interval for the order book. &#x20;

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FtZ8WuZy3WBVtwqEJhQFk%2FScreenshot%202026-05-04%20115435.png?alt=media&amp;token=50e4f00a-5317-4030-a346-cb889b29cd5e" alt=""><figcaption></figcaption></figure>

4. In addition to the price interval, you can also select the red and green buttons in the top right of the order book to see just the asks or the bids.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FWaO2AeHov47VBnYAdqri%2FScreenshot%202026-03-18%20133144.png?alt=media&amp;token=c8509dd9-b74b-40b4-ac3b-c672c34da9c5" alt=""><figcaption></figcaption></figure>

You can also see the venues column on the right hand side of the order book. This show the specific liquidity sources (OKX, Binance, Bybit, Jupiter, etc.) where individual buy and sell orders originate within Terrace's aggregated order book.


# How to Access the Advanced Settings for a Trade

1. Navigate to the pro page at the top left of the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F4lUxAE7a8LtjjyQ2M0Yb%2FScreenshot%202026-05-04%20115257.png?alt=media&amp;token=7308a8d8-ea53-4475-97c3-a957cf1a891b" alt=""><figcaption></figcaption></figure>

2. Select the type of trade (limit, market, and TWAP have advanced settings).
3. Above the bar to submit, click "show advanced options"

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FO91IDLk8D8lMmJx57YSJ%2FScreenshot%202026-07-13%20120747.png?alt=media&amp;token=ad62d8b4-6ac2-470f-af80-bae8cfe7931f" alt="" width="383"><figcaption></figcaption></figure>

2. The advanced settings allow you to select the chain or venue on which you would like to execute your trade. For TWAPs, you also have the option to add jitter, which is a technique used to make scheduled automated trades look like they are randomly placed by a human so other traders can't predict your next move.


# How to Find Your Wallet Details

There are two ways to find your wallet details.

1. Navigate to the portfolio page at the top left of the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FO81zVflL3ewqS0X5EiAh%2FScreenshot%202026-05-04%20115831.png?alt=media&amp;token=ba19b525-6b44-42a0-afc8-1ff045f03a81" alt=""><figcaption></figcaption></figure>

2. Select the wallets tab in the middle left of the page. From here, you will be able to see your wallet details.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FXLeKQEcj8yTzGqJe2ukH%2FScreenshot%202026-05-04%20120022.png?alt=media&amp;token=d3d660b8-bdbe-44b9-8480-6a6f71cb2d75" alt=""><figcaption></figcaption></figure>


# How to Find Token Info

1. Navigate to the pro page in the upper left of the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F4lUxAE7a8LtjjyQ2M0Yb%2FScreenshot%202026-05-04%20115257.png?alt=media&amp;token=7308a8d8-ea53-4475-97c3-a957cf1a891b" alt=""><figcaption></figcaption></figure>

2. Select the token info button on the left of the page to see more detailed information about the token.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FRjujbf0VVDrG4gcr6eWI%2FScreenshot%202026-05-04%20120416.png?alt=media&amp;token=fe3598ed-d78f-4c17-8512-c271acaaec81" alt=""><figcaption></figcaption></figure>


# How to Search for & Select Pairs on the Pro Page

1. Navigate to the pro page at the top left of the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F4lUxAE7a8LtjjyQ2M0Yb%2FScreenshot%202026-05-04%20115257.png?alt=media&amp;token=7308a8d8-ea53-4475-97c3-a957cf1a891b" alt=""><figcaption></figcaption></figure>

2. A dropdown menu will appear with a list of different assets. Enter in the asset(s) that you would like to search for. Use a dash or a forward slash to search for an asset pair (ex: eth-usdc, eth/usdc).

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FIBmK7GxOpfc6i09rTGgv%2FScreenshot%202026-05-04%20120241.png?alt=media&amp;token=f8c21885-ac9c-4277-a470-e2bc307aa46b" alt=""><figcaption></figcaption></figure>


# How to Adjust the Candlestick Chart Settings

1. Navigate to the pro page on the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F4lUxAE7a8LtjjyQ2M0Yb%2FScreenshot%202026-05-04%20115257.png?alt=media&amp;token=7308a8d8-ea53-4475-97c3-a957cf1a891b" alt=""><figcaption></figcaption></figure>

2. Select the settings icon in the top right of the candlestick chart.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FzQYlkTcbRqsRm0FN4SCo%2FScreenshot%202026-05-04%20120549.png?alt=media&amp;token=59450a32-a578-4474-8e5f-9ec5e2b1e5ea" alt=""><figcaption></figcaption></figure>

3. A popup will appear. From here you can edit the chart settings.

### Symbol

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FfcAwyZ6vJVijkqgIxkJW%2FScreenshot%202026-03-19%20113655.png?alt=media&amp;token=ab173013-57c2-4bfe-92fc-06a8c431268a" alt="" width="303"><figcaption></figcaption></figure>

Generally, here you can choose your chart's look — adjust colors, opacity, width, and other parameters.

Then there's the data modification section where you can manage the data you see.

* For precision, choose the price format to display on the price scale and in values near the symbol's status line.
* For timezone, adjust and pick the time you want. You can set a particular timezone or choose "Exchange" so that the chart will automatically switch to this exchange's time.

### Status Line

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FPNTssNs97yuC2ruHR2DX%2FScreenshot%202026-03-24%20123712.png?alt=media&amp;token=3bf8e27c-2850-42f5-938c-72a572b1eec8" alt="" width="298"><figcaption></figcaption></figure>

Here, you can set the info to display for the symbol and indicators — title, bar change values, and more. Try turning on/off each of them to see the results.

### Scales

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FRyc2q2obWZeMiUtj8fBG%2FScreenshot%202026-03-24%20123752.png?alt=media&amp;token=cb759011-e691-4c53-b431-6eb92b1378a4" alt="" width="307"><figcaption></figcaption></figure>

Here, you can choose what labels and values will be displayed on the price and time scales. There are three main sections.

* Price scale. Set the currency and unit visibility, scales placement, price to bar ratio lock, and countdown to bar close.
* Labels on Price Scale. Configure labels such as symbol name, high and low price, indicators name and value, and overlapping.
* Time scale. This section allows you to choose the date and hours format.

### Canvas

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FWfYzchoR7f2DrV6d12HB%2FScreenshot%202026-03-24%20123802.png?alt=media&amp;token=73bd8a65-7c18-4eaa-bdac-b0018dbc9dd0" alt="" width="305"><figcaption></figcaption></figure>

In this tab, you can add some style to your chart. To make it easier for you to use, it's separated into four sections: chart basic styles, scales, buttons, and margins


# How to Refer a Friend

1. Login to your Terrace account and navigate to the refer a friend button in the top left corner of the page.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FYK2IrHBDe3XGQxwf1YNL%2FScreenshot%202026-05-04%20125117.png?alt=media&amp;token=5408f5c3-79e9-46d7-9b6f-d437577b02b4" alt=""><figcaption></figcaption></figure>

2. A popup will appear with a referral link. You can share this link with three others so they can create a Terrace account. You will also receive 30% of first year fees for anyone you refer and another 10% of first year fees for anyone they refer.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FcwgAuvO85fuuNdNz5jeP%2FScreenshot%202026-05-04%20125301.png?alt=media&amp;token=73faa10d-7c44-4f04-8946-f45a41181091" alt=""><figcaption></figcaption></figure>


# How to See Your Order History

One way in which you can view your order history is through the Portfolio Page.

1. Navigate to the Portfolio Page at the top left of the Terrace website

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FO81zVflL3ewqS0X5EiAh%2FScreenshot%202026-05-04%20115831.png?alt=media&amp;token=ba19b525-6b44-42a0-afc8-1ff045f03a81" alt=""><figcaption></figcaption></figure>

2. Select the open orders or order history tab in the middle left of the page. \
   \
   Order history shows a breakdown of all of your transactions within Terrace.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FrU9rVygXg6PL19AxhNcQ%2FScreenshot%202026-05-04%20135417.png?alt=media&amp;token=2d2dc5c7-3347-48c1-aff2-81410c779fe7" alt=""><figcaption></figcaption></figure>

Another way in which you can see your order history is through the drop down in the top right corner of the page.

1. Click on the three bars in the top right corner of Terrace.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F5uDOUGFk1KKtf7MjhNf9%2FScreenshot%202026-05-04%20105510.png?alt=media&amp;token=4cc39a84-e85e-43cc-85d6-36bd13567417" alt=""><figcaption></figcaption></figure>

2. Select history from the drop down. From here, you will be able to see your spot, perps, and transfer history.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FQWCHZeRR0ZmdozEP8ZdB%2FScreenshot%202026-05-04%20135617.png?alt=media&amp;token=49d8dc5b-1335-43d4-9a92-e141fd91d7a6" alt=""><figcaption></figcaption></figure>


# How to Find Your Holdings

Holdings represent the total amount of digital assets that you currently own in your Terrace account. There are two ways to view your holdings in Terrace.

One way in which you can view your holdings is through the portfolio page.

1. Navigate to the Portfolio Page at the top left of the Terrace website

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FO81zVflL3ewqS0X5EiAh%2FScreenshot%202026-05-04%20115831.png?alt=media&amp;token=ba19b525-6b44-42a0-afc8-1ff045f03a81" alt=""><figcaption></figcaption></figure>

2. Select the holdings tab in the middle left of the page to view your holdings

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FbeOxOvlgH9WckTfYSmXe%2FScreenshot%202026-05-04%20134617.png?alt=media&amp;token=86f7c3a4-f0fa-4746-bc46-0a83bf15e8c7" alt=""><figcaption></figcaption></figure>

Another way in which you can view your holdings is through the pro page.

1. Navigate to the Pro Page at the top right of the Terrace website

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F4lUxAE7a8LtjjyQ2M0Yb%2FScreenshot%202026-05-04%20115257.png?alt=media&amp;token=7308a8d8-ea53-4475-97c3-a957cf1a891b" alt=""><figcaption></figcaption></figure>

2. Select the holdings tab at the bottom of the page

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FUNRMS0dhlOCOQRHFlx9E%2FScreenshot%202026-05-04%20134833.png?alt=media&amp;token=9b326b37-71ae-495d-9ba9-1effd780ed74" alt=""><figcaption></figcaption></figure>


# How to Transfer Funds From Coinbase

In order to deposit funds on Terrace, you must first locate your deposit address on Terrace. See [How to Deposit Crypto on Terrace](/how-to-guides/how-to-deposit-crypto-on-terrace) for instructions on how to find your deposit address.&#x20;

Please double check that you are sending funds on correct network to the correct address. We recommend doing a $10 test before sending the full amount to your Terrace account to ensure everything is correct.

### Coinbase App

1. Open the Coinbase app.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FLgoJ4NBz0qXyVC8WlGLF%2FScreenshot_20260512_102601_Coinbase.jpg?alt=media&amp;token=d2bba339-3c19-4a9f-91c9-0ae46cf1cdb7" alt="" width="188"><figcaption></figcaption></figure>

2. Scroll down to where it says crypto.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FZY9nwqcSqr4fWkk5oxBA%2FScreenshot_20260512_103027_Coinbase.jpg?alt=media&amp;token=dc3b6ad4-401e-4d3f-bae8-638f6beaab44" alt="" width="188"><figcaption></figcaption></figure>

3. Click on the asset that you would like to transfer to Terrace.
4. Click the transfer button at the bottom of the page.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FMc0Xi1dySPKVgZ07qPF8%2FScreenshot_20260512_103033_Coinbase.jpg?alt=media&amp;token=81e65f85-9328-4043-aaa4-a4f23e237fa3" alt="" width="188"><figcaption></figcaption></figure>

6. Select send crypto.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2Fzr8c6UkZjN0hAExpsXmQ%2FScreenshot_20260512_103040_Coinbase.jpg?alt=media&amp;token=3ba4f2a4-fc65-4713-a798-22f3b0d58708" alt="" width="188"><figcaption></figcaption></figure>

7. If you have not already added a withdrawal address from Terrace, you will be prompted to do so. See [How to Deposit Crypto on Terrace](/how-to-guides/how-to-deposit-crypto-on-terrace) for instruction on how to find your withdrawal address within Terrace.
8. Select which network you would like to send funds on - make sure this is the same network that you selected in Terrace.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FK0EgnBGXDR2UBmAomrhg%2FScreenshot_20260512_103236_Coinbase.jpg?alt=media&amp;token=4f4f4c1e-4122-494f-9f83-ce94ac7fe9fa" alt="" width="188"><figcaption></figcaption></figure>

9. Type in the amount you would like to send.
10. Once you confirm the details of your trade, Coinbase will let you know that your withdrawal has been initiated.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FLAHP2s6k4iupj4tYLuo2%2FScreenshot_20260512_104110_Coinbase.jpg?alt=media&amp;token=0585da64-ea91-4407-982a-9f6eedba45ed" alt="" width="188"><figcaption></figcaption></figure>

11. You will receive an email from Terrace once your deposit has been confirmed.

### Coinbase Website

1. Login to your Coinbase account and navigate to the home page.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FkLKHDFtnYcVYjqp1pZcv%2FScreenshot%202026-03-19%20151638.png?alt=media&amp;token=e481469b-62bf-476d-94e5-b874c24fdc81" alt=""><figcaption></figcaption></figure>

1. Scroll down on the home page and select send crypto.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FxNbGYBpfxgY9wow1Tql4%2FScreenshot%202026-03-19%20151655.png?alt=media&amp;token=93c7d685-0432-44c6-a5fd-04605a439d79" alt=""><figcaption></figcaption></figure>

1. Enter in the deposit address you copied from the Terrace website.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FXQ4X3o3Cg71hZGGdL2LY%2FScreenshot%202026-03-19%20151715.png?alt=media&amp;token=5bd38d2b-76a2-4656-a1ff-04ace8585848" alt="" width="357"><figcaption></figcaption></figure>

Select the blockchain (referred to as network on the Coinbase site) for the transfer. This should be the same chain you selected on the Terrace website when selecting your deposit address.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2Fje1xWDidPT51djeDY5ge%2FScreenshot%202026-03-19%20151813.png?alt=media&amp;token=d7bd2432-7b2b-4d4f-8424-03ababaf77bf" alt="" width="351"><figcaption></figcaption></figure>

5. Enter the amount you would like to transfer to Terrace.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F54pN2BbHDYaGSYm2lJCZ%2FScreenshot%202026-03-19%20151831.png?alt=media&amp;token=c6315389-f5f5-4b35-828c-319eca4f3cb3" alt="" width="345"><figcaption></figcaption></figure>

6. Review and confirm the transfer details.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F8JTNb0vMUKv43cUkMHd8%2FScreenshot%202026-03-19%20151900.png?alt=media&amp;token=5c10f845-b739-4e1c-9cc4-315c3ce09404" alt="" width="343"><figcaption></figcaption></figure>

7. You will receive an email from Terrace confirming that the transfer was successful.


# How to Transfer Funds From Kraken

In order to deposit funds on Terrace, you must first locate your deposit address on Terrace. See [How to Deposit Crypto on Terrace](/how-to-guides/how-to-deposit-crypto-on-terrace) for instructions on how to find your deposit address.&#x20;

Please double check that you are sending funds on correct network to the correct address. We recommend doing a $10 test before sending the full amount to your Terrace account to ensure everything is correct.

### Kraken App

1. Open the Kraken app
2. Click the transfer button at the bottom of the screen

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FXBOD32nhypbVdzTMQPw6%2FScreenshot_20260512_135210_Kraken.jpg?alt=media&amp;token=f673f2af-41bd-4f18-8a91-f3c15099133e" alt="" width="188"><figcaption></figcaption></figure>

3. Select withdraw

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FseDGyeFMsrIqUIl2lMkW%2FScreenshot_20260512_135226_Kraken.jpg?alt=media&amp;token=d445a3e1-51b8-4d08-a70c-bf0974f4d584" alt="" width="188"><figcaption></figcaption></figure>

4. Choose the asset you would like to transfer to Terrace

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FRo6146v28xvYLmxicKVr%2FScreenshot_20260512_135239_Kraken.jpg?alt=media&amp;token=5c44f19f-6b27-4809-9535-fc3227d19c7a" alt="" width="188"><figcaption></figcaption></figure>

5. If you have not already added a withdrawal address from Terrace, you will be prompted to do so. See [How to Deposit Crypto on Terrace](/how-to-guides/how-to-deposit-crypto-on-terrace) for instruction on how to find your withdrawal address within Terrace.
6. Select the Terrace address you would like to send funds to and enter the amount you would like to send

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2Frb71sROwZkE45ycYDiLt%2FScreenshot_20260512_135516_Kraken.jpg?alt=media&amp;token=ab6430ea-6213-44c2-bf92-afccccd33966" alt="" width="188"><figcaption></figcaption></figure>

7. Once you confirm the details of your trade, Kraken will let you know that your withdrawal has been initiated

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F4tCUwLAdmDYgvjpcZqbZ%2FScreenshot_20260512_135530_Kraken.jpg?alt=media&amp;token=af72aaab-3e56-4bfd-b4bb-81e0c8bc9133" alt="" width="188"><figcaption></figcaption></figure>

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FZ9k5ysEak8aWhpWPWwBb%2FScreenshot_20260512_135550_Kraken.jpg?alt=media&amp;token=bca33cf0-6415-4d8a-a426-b3051abbf1d9" alt="" width="188"><figcaption></figcaption></figure>

8. You will receive an email from Terrace once your deposit has been confirmed

### Kraken Website

1. Login to your Kraken account and navigate to the home page. Select withdraw.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F48attsszw1z2ITk5Mnat%2FScreenshot%202026-03-19%20155430.png?alt=media&amp;token=b5e8dcc0-019b-44ef-b279-6016a7ccae81" alt=""><figcaption></figcaption></figure>

2. Select the asset that you would like to transfer to Terrace

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FjS8IrEHrkUiPXSfuMahb%2FScreenshot%202026-03-19%20155450.png?alt=media&amp;token=3b828460-afb6-4902-a687-315e67328af5" alt="" width="374"><figcaption></figcaption></figure>

3. Enter in the deposit address you copied from the Terrace website (referred to as your withdrawal address on Kraken).

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FUb9GsAbnkTQuOebOWlYx%2FScreenshot%202026-03-19%20155543.png?alt=media&amp;token=f741bdb2-43db-4b42-9712-36241468a59d" alt="" width="366"><figcaption></figcaption></figure>

4. Kraken will send an email to confirm your withdrawal address if you haven't already.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FrfXzNYcFc3zgMSqj36Cn%2FScreenshot%202026-03-19%20155647.png?alt=media&amp;token=b461e4d8-b82f-41e7-af4d-386ca2b78aaa" alt="" width="363"><figcaption></figcaption></figure>

4. Enter in the amount you would like to transfer and select a blockchain (referred to as network on the Kraken site). This should be the same chain you selected on the Terrace website when selecting your deposit address.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FpYKKkVNkIkoz5XnDULLa%2FScreenshot%202026-03-19%20155853.png?alt=media&amp;token=5108b8ea-60b9-4656-8d22-e0fa640b0ef7" alt="" width="365"><figcaption></figcaption></figure>

4. Review and confirm the transfer details.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F0QKerQi55PQGe3zpYutv%2FScreenshot%202026-03-19%20155913.png?alt=media&amp;token=82b29e35-fd9c-41d8-9c77-245a05231031" alt="" width="367"><figcaption></figcaption></figure>

7. You will receive an email from Terrace confirming that the transfer was successful.


# How to Transfer Funds from OKX

In order to deposit funds on Terrace, you must first locate your deposit address on Terrace. See [How to Deposit Crypto on Terrace](/how-to-guides/how-to-deposit-crypto-on-terrace) for instructions on how to find your deposit address.&#x20;

Please double check that you are sending funds on correct network to the correct address. We recommend doing a $10 test before sending the full amount to your Terrace account to ensure everything is correct.

### OKX App

1. Open the OKX app.
2. Click the transfer button at the bottom of the screen.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FVIiYpyz1yps4wMVwWnvH%2FScreenshot_20260513_140217_OKX.jpg?alt=media&amp;token=a6f57dd3-19ac-4d97-96b4-a708e0be9497" alt="" width="188"><figcaption></figcaption></figure>

3. Select withdraw.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FV0QnMPub6OxPjzj8m2ZJ%2FScreenshot_20260513_140224_OKX.jpg?alt=media&amp;token=8d0581c2-23b4-468f-b893-88cb0456b90f" alt="" width="188"><figcaption></figcaption></figure>

4. Choose the asset you would like to transfer to Terrace.
5. Select address book.
6. If you have not already added a withdrawal address from Terrace, click the add a recipient button at the bottom of the screen. See [How to Deposit Crypto on Terrace](/how-to-guides/how-to-deposit-crypto-on-terrace) for instruction on how to find your withdrawal address within Terrace.&#x20;
7. Select the Terrace address you would like to send funds to and enter the amount you would like to send.
8. Once you confirm the details of your trade, Kraken will let you know that your withdrawal has been initiated.
9. You will receive an email from Terrace once your deposit has been confirmed.

### OKX Website

1. Login to your OKX account and select the assets tab in the top right corner. From the dropdown menu, select my assets.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FRpsgW2eGUsIfwXmXhlWM%2FScreenshot%202026-03-19%20163948.png?alt=media&amp;token=a6928c19-534f-4b36-8238-75a9f8acaa40" alt=""><figcaption></figcaption></figure>

2. Click on the withdraw button.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FZKzb2m8nrHzq21PAPgOU%2FScreenshot%202026-03-19%20164006.png?alt=media&amp;token=c202ed33-2d7f-44e7-86a5-b6466628cefb" alt="" width="375"><figcaption></figcaption></figure>

3. Select the asset that you would like to transfer to Terrace.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2F9yCHDAgUBbevu6akgwki%2FScreenshot%202026-03-19%20164021.png?alt=media&amp;token=975e03ad-c915-4b42-b823-1b5ed19d1e91" alt="" width="375"><figcaption></figcaption></figure>

4. Select the blockchain (referred to as network on the OKX site) for the transfer. This should be the same chain you selected on the Terrace website when selecting your deposit address. Also enter the deposit address you copied from the Terrace website (referred to as your withdrawal address on OKX).

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FyVyEKt8Oko3ephqmNBfT%2FScreenshot%202026-03-19%20164055.png?alt=media&amp;token=28594554-ba63-4289-a307-88e6457c987a" alt="" width="375"><figcaption></figcaption></figure>

5. Enter in the amount you would like to withdraw.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2FB66lSInoPG6S2gt1H5VY%2FScreenshot%202026-03-19%20164412.png?alt=media&amp;token=914c357c-d3ab-414b-bf28-2c7f948b4ccd" alt="" width="375"><figcaption></figcaption></figure>

6. Review and confirm the transfer details.

<figure><img src="https://3827060570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1C098GYXOqsMStkDZ8xi%2Fuploads%2Fbdj5eJPVdIhQOWN8GRVa%2FScreenshot%202026-03-19%20164449.png?alt=media&amp;token=7f337bb0-dffe-484a-98bb-7d5b5ce84abd" alt="" width="375"><figcaption></figcaption></figure>

7. You will receive an email from Terrace confirming that the transfer was successful.


# Glossary

[A](#a) [B](#b) [C](#c) [D](#d) [E](#e) [F](#f) [G](#g) [H](#h) [I](#i) [J](#j) [K](#k) [L](#l) [M](#m) [O](#o) [P](#p) [R](#r) [S](#s) [T](#t) [U](#u) [V](#v) [W](#w) [Y](#y)

### A

**Active Limit**\
A setting that places dynamic limit orders, adjusting prices in real time with changing market conditions.

**Address book**\
"For security purposes, withdrawals can only be made to pre-registered whitelisted addresses. You can add approved withdrawal addresses on the Address Book page of your Account Settings page.

Please note, for Institutional accounts, Administrator approval is required to add a new withdrawal address."

**Algo Execution**\
Automated trading strategies that place and manage orders based on algorithms, optimizing for speed, cost, or market impact.

**Alpha Tilt**\
A parameter that shifts the execution schedule, either front-loading or back-loading trades depending on market expectations.

**Altcoin**\
Any cryptocurrency that isn’t Bitcoin.

**Anti-money-laundering (AML)**\
Anti‑money‑laundering (AML) refers to a global framework of laws, regulations and procedures aimed at detecting and preventing the process of disguising illicit funds as legitimate income. AML rules reduce the ability of criminals to hide profits and require institutions to perform due diligence on their customers

**Arbitrage**\
A strategy that captures price differences between markets or exchanges

**Airdrop**\
Free token distribution to users.

**Assets Under Management (AUM)/Total Equity**\
The net worth of a portfolio, including cash, stablecoins, spot holdings, and unrealized PnL.

**ATH (All-Time High)**\
Highest price ever reached.

**ATL (All-Time Low)**\
Lowest price ever traded.

### B

**Basis Trading**\
A paired strategy of buying spot and selling futures to capture profits from price discrepancies.

**Bid-ask Spread**\
The bid‑ask spread is the difference between the highest price a buyer is willing to pay for an asset (the bid) and the lowest price a seller is willing to accept (the ask). This spread represents a transaction cost for traders and indicates the liquidity of the market—the narrower the spread, the more liquid the market

**Blockchain Explorer**\
Tool to view blockchain data.

### C

**CeFi**\
Company-run crypto services managing user assets.

**Centralized Exchange (CEX)**\
A crypto trading platform run by a company that holds user funds and matches buyers/sellers.

**Circulating Supply**\
Coins currently available in market.

**Coin**\
Native digital currency of its own blockchain.

**Cold Wallet**\
Offline storage of crypto.

**Cross-Exchange Arbitrage**\
Buying on one exchange and selling on another to lock in price gaps, executed through smart order routing.

### D

**DAO**\
Blockchain group governed by token holders.

**DApp**\
App running on blockchain smart contracts.

**Decentralized Exchange (DEX)**\
A peer‑to‑peer marketplace where users trade crypto assets directly via blockchain transactions. DEXs use smart contracts to facilitate trades, providing transparency and reducing counterparty risk because users keep control of their funds rather than depositing them with a central custodian

**DeFi**\
Blockchain-based financial services without intermediaries.

**Directional Bias**\
A measure of portfolio tilt toward long or short exposure, derived from the net notional value of open contracts. Positive indicates bullish, negative indicates bearish.

**Discretion**\
A parameter that adds controlled randomness into execution, lowering predictability and reducing detection risk.

**Dynamic Limit Spread**\
A setting that defines the minimum spread needed to execute trades, ensuring profitability thresholds are met.

### E

**Exposure Tolerance**\
Adjusts execution pacing between trade legs to balance fills and reduce exposure when one side executes faster.

### F

**Fork**\
Blockchain split into two versions.

**Funding Rate Arbitrage**\
A strategy that exploits funding rate differences between perpetual swaps and spot markets.

### G

**Good 'Til Canceled (GTC)**\
An order type that stays active until fully executed or manually canceled.

**Gross Market Value (GMV)**\
The notional value of all open positions, calculated as spot, cash, and absolute notional value of derivatives.

### H

**Halving**\
Mining reward reduction event.

**Hash Rate**\
Computing power securing a blockchain.

**Hot Wallet**\
Online wallet, easier but does come with risk

### I

**Iceberg Orders**\
Iceberg Orders are designed to conceal the true size of large trades, a capability that’s crucial for maintaining a competitive edge. Terrace’s Iceberg Orders break down large trades into smaller, hidden portions that are executed sequentially. Only a fraction of the total order is visible at any time, preventing the market from reacting to your full position. This helps you avoid slippage and execute trades without tipping off the market.

**Immediate-Or-Cancel (IOC)**\
An order that must fill immediately in full or in part, with any remainder canceled, routed to the best venue.

**Impermanent Loss**\
Temporary loss for liquidity providers.

**Implementation Shortfall (IS)**\
An execution path designed to minimize the gap between arrival price and final execution price.

### J

**Jitter**\
Jitter adds a randomized addition or subtraction (up to a set time you provide, ex 1 minute) to the time between TWAP legs. Jitter further obfuscates your trades and reduces front-running risk.

### K

**Know Your Customer (KYC)**\
Know Your Customer (KYC) refers to guidelines that require financial institutions and service providers to verify the identity, suitability and risk profile of customers. KYC is part of anti‑money‑laundering (AML) and counter‑terrorism financing regulations and helps ensure customers are who they claim to be

### L

**Layer 1**\
Base blockchain infrastructure.

**Layer 2**\
Scaling solution on top of Layer 1.

**Limit Order**\
An order to buy or sell at a specified price or better.

**Liquidation**\
Forced closure of leveraged positions.

**Liquidity Pool**\
Pool of funds on a DEX enabling trades.

**Liquidity Provider (LP)**\
User depositing assets into pools for fees.

### M

**Maker and Taker**\
Maker fees apply when you provide liquidity (e.g., out of the money limit orders), while taker fees apply when you consume liquidity (e.g., market orders).

**Margin Trading**\
Margin trading is a method that allows users to borrow funds to increase the size of their positions. By putting up collateral, traders can access leverage—amplifying both potential gains and potential losses. If the value of the position falls too much and the collateral is no longer sufficient, the position may be liquidated (automatically closed) to repay the borrowed funds. Fees and interest are typically charged on the borrowed amount.

**Market Cap**\
Total value = Price × Supply.

**Market Impact**\
The effect large trades have on asset prices, which can be reduced through intelligent execution.

**Market Maker (Strategy)**\
A strategy that places passive limit orders to reduce taker fees and impact, without providing continuous spreads.

**Market Order**\
An instruction to buy or sell immediately at the best available market price.

**Max Clip Size**\
Defines the largest allowed size of a single passive order within a larger trade, balancing visibility and speed.

**Max OTC Percentage**\
The maximum share of an order that can be routed through OTC channels.

**Meme Coin**\
A type of cryptocurrency inspired by internet memes, jokes, or cultural trends, often created with little or no underlying utility or technical innovation. While some gain popularity through online communities and speculation, they are typically highly volatile.

**Mining**\
Validating transactions and creating new coins (PoW).

**Multichain**\
The term multi‑chain refers to the growing ecosystem of hundreds of blockchains. A multi‑chain application typically launches on several blockchains using separate smart contracts for each chain so that it can reach users across networks and address blockchain fragmentation

### O

**Off-chain**\
Transactions outside blockchain.

**On-chain**\
Data or transactions recorded on blockchain.

**Out-of-Limit (OOL) Pause**\
Temporarily halts execution if price moves outside the set limit, preventing fills at unfavorable levels.

**Over-the-Counter (OTC) Venues**\
Private, off-exchange trading of large crypto transactions to avoid moving market prices.

### P

**Participation Rate**\
The share of overall market volume a trader intends to participate in during a set period.

**Participation Rate Limit**\
Caps the maximum percentage of market volume an order can interact with to prevent overexposure.

**Passive Only**\
A setting that ensures only maker orders are placed, avoiding liquidity-taking executions.

**Perpetual Future**\
A perpetual future is a derivative contract that lets you trade the price of an asset without ever owning it. Unlike traditional futures, it never expires, so you can hold the position as long as you want, with leverage if you choose. Instead of a settlement date, perpetuals use a funding rate mechanism to keep the contract price anchored to the underlying asset's spot price.

**Pre-Trade Analytics**\
Forecasts and insights before execution, including cost estimates, participation targets, and market context

**Private Key**\
Secret cryptographic key that controls access to funds.

**Proof of Stake (PoS)**\
Validators secure network by staking.

**Proof of Work (PoW)**\
Mining-based consensus method.

**Public Key**\
Address used to receive crypto, like a bank account number.

### R

**Reduce Only**\
Ensures trades only decrease an existing position, preventing accidental increases.

### S

**Secure Multi-Party Computation (MPC)**\
Secure multi‑party computation (MPC) is a subfield of cryptography that allows multiple parties to jointly compute a function over their private inputs while keeping those inputs secret from each other. MPC protocols let participants obtain a correct result without revealing their individual data

**Slices**\
Smaller chunks of a larger order, managed automatically to reduce market impact and maintain anonymity.

**Slippage**\
Slippage is the difference between the expected price of a trade and the price at which it is executed.

**Smart Contract**\
Self-executing code on a blockchain.

**Smart Order Routing**\
Smart order routing (SOR) is an automated process designed to find the best possible execution for an order by analyzing multiple trading venues and routing the order to the one offering the most favorable terms at the moment, so that your trade is executed in the most efficient way possible

**Spread Trade**\
A strategy that pairs buying and selling of related assets to capture price spreads

**Stablecoin**\
Crypto pegged to stable assets like USD or gold.

**Staking**\
Locking crypto to secure a network and earn rewards (PoS).

**Statistical Arbitrage**\
A quantitative strategy that exploits pricing inefficiencies between correlated assets.

**Strict Duration**\
Forces execution to end at the set time, even if the full order quantity is unfilled.

### T

**Target Participation Rate**\
A strategy that maintains a steady participation rate without a fixed duration.

**Target Time**\
A strategy that centers execution around a specific event or time, optimizing trade timing.

**Triangular Arbitrage**\
A strategy that captures price mismatches across three assets within the same exchange.

**Total Supply**\
Maximum coins/tokens that will exist.

**TWAP Order**\
TWAPs are orders executed over a specified run time (End Time Offset). The total order quantity is broken up into buckets based on the specified interval length. The quantity executed in each bucket is equal to the (total quantity)\*((interval length) / (end time offset)). Each execution is a market order by default but can be combined with other order types such as limit orders. TWAPs are available on all trades on Terrace. Select TWAP in the order entry modal and fill out the selected quantity, length of execution, and frequency. Terrace automatically handles execution of all sub-trades.

### U

**Unrealized PnL (Profit & Loss)**\
The on-paper profit or loss of open positions, based on current versus entry prices, not yet realized.

### V

**Validator**\
Confirms transactions on PoS networks.

VWAPs help minimize market impact by breaking a large order into smaller trades that follow the natural volume flow."

**Venue**\
Refers to the platform or marketplace where digital assets are traded, bought, or sold by market participants. It’s the equivalent of an exchange floor or brokerage in traditional finance. Common types of venues include centralized exchanges, decentralized exchanges, and Over-the-Counter (OTC) desks

**VWAP Order**\
VWAPs are an execution strategy where trades are spread out over a set period to achieve an average price close to the market’s Volume Weighted Average Price.

### W

**Wallet**\
Tool to store, send, and receive crypto.

**Wrapped Token**\
Tokenized version of crypto on another chain.

### Y

**Yield Farming**\
A DeFi strategy where users can earn rewards by supplying liquidity to decentralized exchanges or lending platforms. In return, liquidity providers receive a share of transaction fees and may also be rewarded with governance tokens, distributed in proportion to their contribution to the pool.


# Stay Updated

Join Terrace's official community accounts:

* Twitter: <https://x.com/terrace_fi>
* LinkedIn: <https://www.linkedin.com/company/terracefi/>
* Reddit: <https://www.reddit.com/r/Terracefi/>


# Getting Help

For additional help, please contact us at <support@terrace.fi>.